THE DINING ROOM IS FULL.
THE PHONE RINGS ANYWAY.
A managed AI receptionist for restaurants, cafes, caterers, and small hotels: answers every call during the rush, books the table, and takes the order. From $899/mo.
The phone rings hardest when nobody can touch it: Friday night, mid-service, every hand full. Whoever answers it isn’t plating and isn’t pouring, and the caller who hits voicemail books the table, the takeout order, or the catering job with whoever picked up instead. We forge the front desk that answers for you: picks up on the first ring in the dead middle of the rush, books the reservation, takes the order with the details written down, answers the allergen question from your notes, and runs the confirmations so the book holds.
Reservation and booking calls answered on the first ring: mid-rush, after close, Sunday morning. The table goes on the book before the caller dials the next place on the list.
Takeout and catering intake with every detail captured: headcount, date, pickup window, the allergy note. Big catering jobs get flagged and handed to you with the facts already written down.
Hours, menu, allergens, private events: answered from the notes you provide, never invented. Anything outside the notes routes straight to your staff.
Confirmation calls before every service: confirms, reminds, reschedules the wobblers. Cancellations surface early enough to sell the table again.
NAME THE BLEED.
THE RUSH ANSWERS NO PHONES.
A restaurant sells the same hour twice: once at the table, once on the phone. During service the phone loses, because whoever grabs it stops plating, pouring, or seating to do it. Small shops miss roughly 6 of 10 calls. In this trade a missed call is a reservation seated somewhere else, a takeout order rung next door, a catering job worth a week of covers booked with whoever answered. Every one of those calls chose your place first.
| What happens today | What the agent does instead |
|---|---|
| Friday night: the phone rings while the host seats a party | Picks up on the first ring and books the table while the floor keeps moving |
| A catering inquiry hits voicemail and lands with the caterer who answered | Captures headcount, date, drop-off window, and budget, then books the follow-up call |
| Menu and allergen questions pull a cook off the line mid-service | Answers from your notes: hours, menu, allergens, private events. Routes the rest to staff |
| The book fills, nobody confirms, and Saturday’s no-shows eat the covers | Runs confirmation calls so wobbly bookings cancel early and the table sells again |
ASKED BEFORE SERVICE.
ALL ANSWERS →Can it take reservations and work with our booking system?
Yes: reservations are the core job. We wire the agent into the rails you already run: OpenTable, Resy, Toast, or Square. Booked tables land on your book, takeout orders land in your ticket flow, and the transcript is yours to read. Nothing lives in a separate inbox nobody opens during service. Homegrown setup? The first build call scopes the wiring before any iron is struck.
What happens during the rush, when nobody can pick up?
The rush is what it was forged for. The agent answers on the first ring, every time, and takes every call at once: no hold, no busy signal, no host torn between the door and the phone. The window is real: answer a lead inside five minutes and you book the job at roughly nine times the rate. Your host keeps seating; your cooks keep cooking.
Will it invent answers about the menu?
No. The agent answers only from the notes you provide: hours, menu, allergens, private-event terms. Ask it something outside the notes and it says so plainly and routes the call to your staff instead of guessing. Nobody learns at the table that a machine improvised an allergen answer. Update the notes and it speaks the new truth on the next call.
What does the hospitality voice agent cost monthly?
From $899/mo per agent, which includes 3,000 minutes a month (then $0.30/min), plus a $2,500 setup and a $50-per-booked-appointment performance line: the same public ledger as every Gaelworx voice agent build. See the full ledger or read the general cost breakdown.