THE COUNTER'S BUSY.
THE ORDER LINE ISN'T.
A managed AI receptionist for smoke shops and accessory brands: answers specs and stock, checks shipping, and captures wholesale leads. From $899/mo.
You're ringing up a customer at the counter while the phone rings with a question about a specific piece, a shipping status, or a wholesale order. The serious buyer who can't get through adds the item to a cart on someone else's site. We forge the front desk that answers instead: answers product specs and availability, checks order and shipping status, and captures bulk and B2B inquiries with the detail your rep needs to follow up.
Answers specs, materials, compatibility, and availability for glass, vaporizers, and accessories, in stock and online.
Checks order, shipping, and return status around the clock. The store sells while you sleep. Now the phone answers then too.
Captures bulk and B2B inquiries: quantities, business details, timelines. Routes them to your rep to close.
Connects to Shopify, Square, WooCommerce, or Lightspeed — whatever runs your retail and online store.
NAME THE BLEED.
A MISSED CALL IS A CART ON SOMEONE ELSE'S SITE.
The ad platforms ban the category and the processors call you high-risk. Search and the ringing phone carry the whole store. Small shops miss roughly 6 of 10 calls. Answer a lead inside five minutes and you book the job at roughly nine times the rate. The agent holds the line instead: every call answered, the easy questions closed on the spot, the wholesale buyer handed to your rep with quantities, business details, and timeline already captured.
| What happens today | What the agent does instead |
|---|---|
| You're at the register, the order line rings out | Answers product and order calls while you serve the counter |
| Buyers can't get specs, so they cart it elsewhere | Answers specs, compatibility, and availability on the spot |
| Shipping and return questions clog the phone | Checks order, shipping, and return status automatically |
| Wholesale inquiries slip through as voicemail | Captures quantities and business details and routes to your rep |
THE WHOLESALE CALL DIES QUIET.
A shop owner calls to stock your line. A distributor wants a price sheet. Those calls ring the same number as 'is it in stock,' and they die in the same voicemail while you ring the register alone. The agent recognizes a wholesale inquiry, captures quantities, business details, and timeline while the buyer is still warm, and routes the package to your rep to close. After a trade show, when inquiries stack up, none of them slip.
ASKED BEFORE THE JOB.
ALL ANSWERS →Can it verify age or sell age-restricted products?
No. It answers specs, materials, compatibility, and stock for your retail and online catalog, and checks order, shipping, and return status. It never verifies age and never completes an age-restricted sale: that stays at your counter and your checkout. The agent identifies itself on every call and routes anything outside its rails to your staff.
Does it capture wholesale and B2B leads?
Yes. It recognizes a bulk or wholesale inquiry, captures quantities, business details, and timeline, and routes it to your rep to close, so high-value B2B calls don't die in a voicemail box. The agent doesn't negotiate terms or quote wholesale pricing: it takes the full intake and hands your rep a lead ready to call back.
Does it integrate with Shopify or Square?
We wire the managed-agent rails into the store platform you already run, including Shopify, Square, WooCommerce, Lightspeed, and Clover. The agent reads your live catalog and order data, not a separate copy.
What does the accessory-shop voice agent cost monthly?
From $899/mo per agent, which includes 3,000 minutes a month (then $0.30/min), plus a $2,500 setup and a $50-per-booked-appointment performance line: the same public ledger as every Gaelworx voice agent build. See the full ledger or read the general cost breakdown.